Refund policy

At AESAKI_GIFT_SHOPE, we offer a simple and customer-friendly return policy.

📦 Return Eligibility:

You can request a return within 1 to 4 days of delivery only if:

• The product is damaged or broken

• You received the wrong product

❌ Non-Returnable Cases:

• Change of mind

• Used or damaged by customer

• Request after 4 days of delivery

🔄 Return Process:

1. Contact us within 1–4 days

2. Share product images/video proof

3. Our team will verify the issue

4. Return or replacement will be initiated

💰 Refund Process:

• Refund will be processed after product verification

• It may take 5–7 business days

📞 Contact for Returns:

• Phone: 7265042553

• Email: aesakimart02@gmail.com

We are committed to providing you the best service.